Case Studies
Discover how industry leaders leverage Pulse to solve real-world challenges
Stream the action without the friction
On match day, fans want the first ball to appear instantly in crisp HD. Buying or renewing a pass should be obvious, not a puzzle. Casting to TV must just work and highlights should be one tap away. Any delay or doubt turns excitement into refreshes, retries, and rage‑quits.
FanCode
AI Session Summary
Delivering seamless live sports streaming experiences
When customers run into issues, they expect quick, accurate help. But without context, support teams waste time recreating problems or escalating tickets unnecessarily—leaving viewers frustrated and at risk of churn.
Pulse Solution
Pulse observes what viewers feel in real time—startup time, rebuffering, bitrate shifts, paywall and pass selection steps, cast stability—and ties those signals to business outcomes like watch time and pass purchase. It flags trouble the moment it starts, shows exactly where journeys stall, and lets teams ship fixes fast: from smarter paywall copy and free previews to resilient casting and healthier CDN routes—all in one shared view for Product, Video Ops, and Support.
Meaningful Outcomes
Smoother starts during spikes
Viewers tap Play and stay in the stream
Clearer pass decisions
Fewer dead‑ends and support pings around paywall choice
Casting that sticks
Consistent big‑screen viewing without drop‑offs
What We Solve
Start instantly, stay in the action
Fans tap Play and the match begins fast, with fewer stalls even during peak spikes.
Buy or renew without friction
Clear choices and a straight path to purchase, so viewers don't hesitate or ping support.
Casting that just works
One tap to the TV and it keeps playing—locked phone, app switch, no drop-offs.
Who We Serve
